We are more than happy to offer you a refund/ exchange provided:
-Halogen/Xenon Bulbs and HID Bulb RETURNS-
- The item is returned to us within 7 days of receipt.
- No physical damage has been sustained.
- The glass casing on the bulb has not been touched.
- 6 Month Warranty on Halogen/Xenon and HID Bulbs.
- The packaging has not been opened.
-LED Returns-
- The item is returned to us within 7 days of receipt.
- No physical damage has been sustained.
- This item is not covered for faults, due to its sensitive nature.
-Order Error Made By You-
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Got the wrong bulb? - If you ordered the wrong bulb, no problem, just return it to us within seven days, but please do not open the packaging.
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If the packaging has been opened, we will not be able to offer you a refund.
-Warranty-
- Bulbs - Halogen/Xenon and HID Bulbs are covered for a period of 6 months.
- HID Kits - 12/24 Month Warranty - Based on exchange.
- HID Kits - Life Time Warranty - Based on exchange - Non transferable - maximum 48 months.
-Returns Cost-
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We can not refund postage costs.
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If you are local (IG2 and surrounding areas), you are more than welcome to drop the item off.
Personal Information
- All information you leave with us, stays with us, it is not sold on for financial gain, it is not 'shared'.
Payment Via Google
- Google has been chosen as the preferred payment provider, simply because its a trusted brand, and Google checkout is secure.
- You may also choose to pay via bacs directly into our account - please contact us for more information.
Copyright
The copyright in all aspects of the Site is owned by us or our content All content is protected by copyright and may not be used except as expressly provided in these Terms of Use without our prior written consent. We do not warrant or represent that your use of materials displayed on the Site will not infringe the rights of third parties.
You must not copy, adapt, download, exploit or otherwise use the information contained on the Site in any way, save for the purpose of enquiring about or requesting information relating to the Company and the services we offer, or downloading and temporarily storing one or more of the pages of the Site for the purpose of viewing, for your personal use only, on a personal computer or terminal. For the avoidance of doubt you shall not be entitled to reproduce, permanently store, or retransmit any of the contents of the Site without our prior written consent except as expressly provided in these Terms of Use.
Trade Marks, Logos and Service Marks
The trade marks, logos displayed on the Site (whether registered or unregistered) are and shall remain the property of their respective owners (Autolights / www.autolights.co.uk). Nothing contained on the Site shall be construed as granting any license or right to use any Trade Mark displayed on the Site without the prior written consent from Autolights owner. Your misuse or infringement trademark displayed on the site and or its content is strictly prohibited.
DISCLAIMER
Autolights will not be held responsible for any damage caused to a vehicle by poor installation of any of its products, by either a third party or by the end user.
If Autolights are to fit the kit, Autolights cannot accept any responsibility for damage caused to the vehicle in question either during or post installation. Autolights will however replace any of its own products should they become damaged during installation.
If you are not happy let us know, and we are sure we can work it out together.